Reputation - A professional window cleaner's reputation isn't everything but it is extremely important in weeding out disreputable firms and individuals. A company's reputations speaks volumes about both the results they produce and how important customers are to them. In order to avoid less than reputable companies you can utilize the internet. Looking at reviews is a good place to start but is by no means the be all/end all solution. In an age where good reviews can be bought and negative reviews can be deleted, it's important to speak with a company's customers. More often than not names and email addresses are attached to reviews. Drop these people an email or make a phone call. You should also speak to current and former customers in person whenever possible. Word of mouth is powerful and carries a great deal of weight.
The Interview - After you've scoured the internet for information on a window cleaner that interests you, the next step is to give them a call or even visit them in person. Doing so allows you to not only ask in depth questions but get to know a company's owners/staff. Pay close attention to how they treat you, the customer, and compare that with the reviews you've read and the things others have said. Be as detailed as possible not only with your questions but in explaining what you need as well. The more a professional window cleaner has to go on, the more precise they can be with you. Persons whom aren't very personable or friendly should be considered red flags that you won't want to ignore. If the vibe isn't "jiving" don't be afraid to thank these people for their time and move on to another candidate.
Training - When you're speaking with a professional window cleaning firm be sure to ask about their employee training. Reason being...there exists those companies whom hire quickly and train either briefly or solely on the job site. Window cleaning companies worth your money will put their employees through a rigorous hiring and training process. The very best will hire only those with plenty of experience and train them behind the scenes, away from the job site; sending them out to your home or office only when they are ready.
Licensed, Bonded, And Insured - Yes, it can indeed be much cheaper to hire an individual whom doesn't carry any insurance, isn't bonded, and has no license. That is until you consider the cost of hiring an unscrupulous and/or inexperienced person. If they produce poor work, you will have no real recourse. Should such persons get hurt while working on your home or building, they can sue you citing dangerous working conditions or neglect. Should they break something of yours while working, these people aren't responsible for your belongings. Some of these people are also thieves whom use window cleaning as a front for their illicit activities. Legitimate professional window cleaners will be carry a license, be bonded, and carry insurance to cover both you and themselves. The aforementioned make the company you are working with liable for mistakes and mishaps and responsible for their work. It's always tempting to save a couple of dollars but don't go cheap with window cleaners. Your home and/or business is too important.
Tools Of The Trade - When you are speaking with a firm of interest, be sure to find out what tools and cleaning solutions they utilize. The tools and solutions used by window cleaners are important because some are toxic and may not be current technologically. It behooves you to hire only those professional window cleaners whom use eco-friendly and non toxic chemicals and state of the art tools. Be very wary of those companies that don't or don't have many tools at all. Such companies often produce shoddy results and/or are upstart companies without much experience.
ReplyDeleteThanks for sharing great info… Looking for best office cleaners to clean your industry or house? Contact sunshine eco cleaning for professional services. Window Cleaning Adelaide