Like anything else, when you’re looking for a company to come to your home or business and work for you whether it’s cleaning windows, or replacing your current kitchen or bath, hire a company who has references. Some companies don’t need an established place of business, but for those doing extensive work around your home, they should without a doubt have an established business. They should also be licensed and have a printed contract that tells what, when, and the cost for the entire job.
Window cleaning services may work from their home and do the work themselves, but they still need a telephone where you can reach them when necessary, and that printed contract says they plan on being around for awhile. However if they have several employees then an established business is a must.
Where will you look first? The internet is a good place to start, your neighbors may be a better place because they’ve hired the company before. A good reference is a valuable asset to a business, and they should have many of them. Don’t be afraid to call the references and ask a few pertinent questions.
Like: were you happy with their work? Were they on time? Did they clean up after themselves? Did they have the proper tools or did they have to use yours? Did you sign a contract with them? Did they spend a lot of time on their cell phone? Did they waste time? Do they charge by the hour or by the job?
Did they charge extra to clean the screens? Did they charge extra to clean the inside of the windows as well as the outside? Will you hire them again?
If you get more than a couple of negatives, consider hiring another company. Just remember you are the boss and before you agree to hire the person to do the work, tell them exactly what you expect, and how much it will cost. Then inspect their work before you pay them, and never pay them in advance. You may never see them again.
Always come to an agreement on all of the above. If you’ve heard bad references ask them about it if you have decided to go ahead and hire them. Many customers aren’t always honest and some take advantage of honest hard working businesses. Be sure to question them about it, and contact their other references. If all of the references agree then find another business.
Stanley Window Care specializes in Orange County window cleaning, Orange County pressure washing, window washing Orange County.
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